United Cooperative Services
New Year, New Website for United
United Cooperative Services will launch your newly redesigned website in January 2019, and the upcoming changes will enhance and improve all aspects when members engage with the co-op online.
The website's address won't change. However, it's facelift adapts seamlessly to all types of viewing platforms (such as from desktop and laptop down to tablet and smart phone). That way, members can easily access the services and pages they use no matter what device they choose to use.
Members can bookmark the landing page to pay bills online and, while there, learn more about special programs, rebates and opportunities for which they may qualify.
The redesign was based on the latest iteration of Co-op Web Builder technology, which offers free unlimited site hosting to all Touchstone Energy Cooperatives. The latest version of the Co-op Web Builder is built with Drupal 8, which is vetted as the most secure CMS by the FBI and also is used with the White House’s website.
The finished product will look as good on a member’s phone as it will on a desktop, and all content is the same in both places, he said, making it easier for users to find what they need. The goal is to make website use as simple for our members as possible.
Please share with fellow members about this exciting new change!
Texas Co-op Power
Systems Upgraded on Dec. 12
Due to maintenance and upgrades on our systems, United's MyAccount system and automated telephone payment service will be unavailable from 5 p.m.-midnight this evening (12-12). We apologize for any inconvenience.
Let the Sun Shine
Are you a member who has thought about installing solar, but just didn't have the space or the cash? Sign up for United's Community Solar program! We take care of maintaining the system, you get benefits of green energy and a whole lot more. It's a win-win for our members.
To join, you must be a United member in good standing on a general service single-phase rate class with an average monthly net energy consumption above 500 kWh. There is no upfront cost to join, no contract to sign, no insurance required and the potential savings begin the first year members sign up for the project.
Sign up for Beat the Peak and Save Energy, Money
United Cooperative Services members can cut usage and save energy dollars by signing up for Beat the Peak, an early-warning system that tells consumers when energy prices peak, and how they can avoid paying peak prices for power.
Lower demand at peak time lowers the co-op’s overall cost for power. As a nonprofit entity, United then passes the energy savings on to members. The more people participate, the more energy and energy dollars are conserved.
The program is voluntary and benefits all co-op members. Individual members will see neither a charge increase for non-participation, nor a conservation usage credit for those who choose to partake.
Members can participate by signing up online to receive email or text messages that will warn when a peak is about to occur. Also, they can watch United’s Facebook and Twitter accounts for these warnings. SIGN UP HERE.
Enroll in Rush Hour Rewards and Reap the Energy Savings
For an automated response to beating the peak, some members also may wish to participate in United’s Rush Hour Rewards program by purchasing a Nest thermostat and signing up.
The Nest thermostat can help members use less energy during the rush hour by cooling their homes down ahead of the peak and then slightly adjusting the temperature up a few degrees later on when it’s needed. However, members are still in control and can manually change the temperature at any time if they start feeling uncomfortable.
After signing up, United gives members a $50 bill credit after the first summer. They’ll earn $15 for each summer month they are enrolled up to $60 a year for each Nest Learning Thermostat in their homes. Click here for details.
Members Get Valuable Discounts on Furnace Filters through United
Changing your furnace or air conditioner filter regularly saves wear and tear on valuable equipment. What most members aren’t necessarily familiar with is that heating and cooling costs can be reduced by as much as 15 percent by regularly practicing this simple task.
Through a unique new service called FilterChange.coop, United members now have a means of obtaining filters at discounted rates and without the need for wasting gas on a trip to the store.
FilterChange.coop is an easy way to order filters online at a discount and delivered free to your door. In addition to saving energy by helping HVAC systems run at optimal levels, FilterChange.coop can save members up to 50 percent. Click here for more.
Lights out? Text Your Outage
Don't get caught in the dark again! Use our easy outage texting program to let us know when you're having power problems.
Outage texting is a free 24/7 notification service provided to members that allow you to report outages, check the status of your outage, and receive restoration notices by text message. Members must have five accounts or less to enroll, and all five accounts can be registered. Your cell phone number must be on file prior to registering for outage text messaging.